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Problems with Yahoo Mail June 3, 2008

Posted by xk0der (aka Amit Singh) in : Miscellaneous , trackback

For the past 3~4 days I’ve been experiencing problems with Yahoo! Mail. I’ve asked few of my friends and relatives and they all seem to be having the same problems. The problem is affecting both Yahoo Mail classic and the new ajaxian Yahoo mail.

Symptoms observed
1) Yahoo! Mail rejects your login credential straight away. You are not able to login, either using just your yahoo ID or the (recently added mechanism) your full yahoo mail address (yourid@yahoo.com).
2) You are able to login, but the page is not rendered properly. Yahoo mail classic displays your mails but clicking on them wouldn’t open them (only mail subject is show, the body is missing). New Yahoo Mail would render only partially, contents of folders (Inbox etc.) are not listed.

I’ve tested the problem on Linux (Fedora, Ubuntu) and Windows XP with variety of browsers. Here’s the complete list of browsers

Windows XP: IE7, Opera, Firefox 2
Linux (Ubuntu): Opera 9.27, Firefox 2, Firefox 3 beta, Epiphany
Linux (Fedora): Opera, Firefox 2, Firefox 3

On Epiphany, Yahoo Mail tends to behave properly most of the times, but on all other browsers it mis-behaves 100% of times. (This is my observation).

I dunno what the guys at Yahoo are doing but this is really p*ss*ng off their users. I am, for sure, really irritated. I use Yahoo Mail heavily and this is causing real inconvenience to me. It is not just a few minutes glitch, its been consistently happening for a long time now. Are there any other people experiencing the same?

Update: 4th June 2008
It seems Yahoo is finally aware of the problem(2) http://www.ymailblog.com/blog/2008/06/external-accounts/

Quoting from the Yahoo Mail Blog

We are still evaluating the reports of inconsistent html rendering, but I do have an update regarding reported issues with the retrieving of POP email from external accounts.

Our engineers have reviewed the issue, identified the root cause, and are already underway rolling out the fix. Some users should see improved performance immediately, while others may not notice it for a few days (as it hits each farm).

We are very sorry for any frustration you guys have experienced, and for not getting updates out to you sooner.

As for the problem (1) I guess it has been resolved. At least I haven’t faced any problems today logging into Yahoo mail.

Update: 10th June 2008
I guess the problems described in this post have been resolved by Yahoo, I haven’t had any problems for more than 24 hours now. A big thanks to Yahoo! team. Hopefully things wouldn’t break down again, and if they do, would be resolved quickly.

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Comments»

1. Edward Ingram on XP 2000 - July 17, 2008

I am unable to log in today - it constantly refuses my password. Now I have tried reloading yahoo mail - it will not load.

2. gladys - July 19, 2008

I have the same problem.
I’m trying to go to Help section, and does not connect.

3. Nate - July 23, 2008

My mother has the same problem on her machine.

4. Romesh - July 28, 2008

I am able to open my emails, but it opens as far as the list of email addresses only. It fails to open the mail!!

When will this be rectified. This has been going on for the past 2 days!!

5. Abhi - July 30, 2008

I have strange problem on Opera, yahoomail works normally and suddenly when u delete a mail or move to next mail, it would logout and ask for password. This happens every couple of mails and its getting frustrating..

6. Ken - August 2, 2008

Hmm….I also got this problem when I installed Kaspersky Internet Security 2009.I already uninstalled it,But it’s still the same.And I don’t know why this happened.=(

7. Clive - August 12, 2008

I am also having a problem loggin to my yahoo e-mail. Gets to the messages screen but will not let me see any messages or send out. This was perfectly alright a couple of days ago but now nothing.
Hopefully Yahoo will get this resolved soon.

8. Robin - August 18, 2008

My Yaho0 mail is working OK via the website but from Saturday morning to *now* I cannot send from Outlook Express via my Yahoo account. Tried everything, nothing works. Just get

Unable to logon to the server using Secure Password Authentication. Account: ‘pop.mail.yahoo.co.uk’, Server: ‘pop.mail.yahoo.co.uk’, Protocol: POP3, Server Response: ‘-ERR popgate unknown command’, Port: 995, Secure(SSL): Yes, Server Error: 0×800CCC90, Error Number: 0×800CCC18

Oh well, back to the drawing board !